GRAI KYC requirements for online betting
All operators licensed under GRAI (Gambling Regulatory Authority of Ireland) are required to conduct Know Your Customer (KYC) verification as a condition of their licence. This means collecting and verifying identifying information from customers: name, date of birth, address and payment method ownership. The Gambling Regulation Act 2024, which established GRAI, introduced mandatory KYC standards aligned with anti-money-laundering legislation. No licensed operator may accept bets from unverified customers beyond initial deposit or registration thresholds.
What documents are accepted for KYC
Standard KYC documents accepted by GRAI-licensed bookmakers include: a valid passport, national identity card (EU/EEA), driving licence (with photograph), and proof of address (utility bill, bank statement or official correspondence dated within three months). Some operators accept digital document submissions with real-time verification; others require document uploads reviewed within 24-48 hours. The specific process varies by operator.
When does verification typically happen?
Most GRAI-licensed operators require KYC verification before processing a first withdrawal, and some require it before allowing betting above a threshold deposit amount. The trend under GRAI is toward earlier verification — operators are incentivised to complete KYC before large amounts are deposited, to manage money-laundering risk. Expect to provide documents within your first few days on any licensed platform.
What happens if you don't verify?
An operator cannot process withdrawals to unverified customers. Any winnings remain in your account until verification is complete. If verification is unsuccessful or declined (for example, if the name on the account does not match the ID), the operator may close the account and return deposits less any winnings, or hold funds pending investigation under AML obligations. This underlines why it is best to complete KYC immediately on registration rather than waiting until you want to withdraw. 18+ — Gambling Awareness Trust: 1800 753 753.
Frequently Asked Questions
Yes. GRAI-licensed operators are required to verify customer identity (KYC) under the Gambling Regulation Act 2024. This means providing proof of identity and address before withdrawals are processed, and in some cases before betting above initial thresholds.
A valid passport, national identity card (EU/EEA), or photographic driving licence are the standard identity documents. Proof of address (utility bill, bank statement or official correspondence within three months) is also required. Specific requirements vary by operator.
No. GRAI-licensed operators cannot process withdrawals to unverified accounts. Completing ID verification promptly after registration avoids delays when you want to withdraw winnings.
18+ only. Gambling can be addictive. Play responsibly. Gambling Awareness Trust — 1800 753 753 — gamblingcare.ie. GRAI licence: GRAI-0191-RB-26-0001.