At CraicBet ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at craicbet.com (the "Site"). We are committed to complying with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. Data Controller
CraicBet is the data controller for personal data collected through this Site. If you have any questions about how your data is handled, please contact us at hello@craicbet.com.
2. What Data We Collect
We may collect the following types of personal data:
- Contact information — name, email address, and any other details you provide when using our contact form or subscribing to our newsletter
- Usage data — pages visited, time spent on site, referral source, browser type, device type, operating system, and IP address
- Cookie data — information collected through cookies and similar tracking technologies (see Section 4 below)
3. How We Use Your Data
We use personal data for the following purposes:
- To respond to enquiries — when you contact us through our contact form or by email
- To send newsletters — only if you have explicitly opted in to receive them
- To improve our Site — analysing usage patterns to make our content more useful and our Site easier to navigate
- To ensure security — protecting our Site from spam, abuse, and fraudulent activity
4. Cookies
Our Site uses cookies — small text files stored on your device — to improve your experience and analyse Site traffic. We use the following types of cookies:
- Essential cookies — required for the Site to function properly (e.g., remembering your cookie preferences)
- Analytics cookies — help us understand how visitors use the Site (e.g., Google Analytics)
- Affiliate tracking cookies — used to track referrals when you click through to a casino operator from our Site. These cookies are set by third-party affiliate networks and are used solely to attribute referrals
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Site.
5. Third-Party Links
Our Site contains links to third-party websites, including online casino operators. When you click on these links, you leave our Site. We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies before providing any personal data.
6. Analytics
We use Google Analytics to collect anonymised data about how visitors use our Site. Google Analytics uses cookies to collect information such as how often you visit, which pages you view, and what other sites you visited before arriving here. We use this information solely to improve our Site and content.
Google Analytics collects only the IP address assigned to you on the date you visit, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.
7. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share data with:
- Service providers — such as email hosting and analytics providers, who process data on our behalf under strict contractual terms
- Legal authorities — if required to do so by law or in response to a valid legal request
8. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy:
- Contact form data — retained for up to 12 months after the enquiry is resolved, then deleted
- Newsletter subscriber data — retained until you unsubscribe
- Analytics data — automatically anonymised after 26 months
9. Your Rights Under GDPR
As an individual in the European Union or European Economic Area, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your personal data ("right to be forgotten")
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a structured, machine-readable format
- Right to object — you can object to our processing of your data for certain purposes
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at hello@craicbet.com. We will respond to your request within 30 days.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting, and restricted access to personal data.
11. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at hello@craicbet.com and we will take steps to delete such data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact for Data Requests
For any privacy-related questions, data access requests, or concerns about how we handle your personal data, please contact us at:
Email: hello@craicbet.com
Subject line: Privacy / Data Request
Response time: Within 30 days